Privacy Policy Statement

This privacy statement applies to St. Jude Children’s Research Hospital and its fund-raising arm, American Lebanese Syrian Associated Charities (ALSAC). St. Jude and ALSAC respect the privacy of our online visitors and donors.

This site collects information such as the visitor’s domain name, site traffic patterns, and server usage statistics. This information is used to improve the performance and content of our Web pages and to personalize content and layout of our pages for individual visitors. We do not collect your e-mail address unless you choose to communicate with us via e-mail or you volunteer your e-mail address on a form on this site. We do not sell or rent e-mail addresses.

Third-party personally identifiable information you provide for memorial or honor donations or for merchandise shipping will not be shared.

We may occasionally conduct voluntary surveys on this site. Personally identifiable information collected in these surveys will not be shared. Aggregate results may be shared for analysis by third parties. The aggregate data can not be used to identify individuals.

St. Jude may ask you to voluntarily provide information in a few circumstances. When you donate, register or purchase items from stjude.org, we will need personal information, such as name, address, telephone number, e-mail address, and credit card number, so that we can process your donation or order, notify you of order status or provide a receipt.

Stjude.org does not rent or sell customer information to outside marketers. We might use the information you provide to share information about services or products you have requested or to inform you of promotional offers that might be of interest.

We use shipping companies to ship merchandise and a credit card processor for merchandise orders and donations. These companies do not share or use personally identifiable information for secondary purposes.

We use cookies to store visitors preferences, alert visitors to new areas of the site, customize Web page content based on visitor interests, and record past activity in order to provide better service. Cookies are small text files that do not damage a visitor’s system or files. Most browsers will allow a user to accept or deny cookies. If a visitor rejects our cookies they may still use our site.

St. Jude, or those acting on our behalf, use web beacons to access St. Jude cookies inside and outside our network of websites. Web pages may contain an electronic file called a web beacon that allows a web site to count users who have visited specific content or sites or to access certain cookies. Cookies allow St. Jude to personalize your experience when you visit St. Jude web sites and those that may precede or follow the stjude.org domain.  This file and technology enables us to target relevant content or information to enhance your user experience. Most browsers will allow a user to accept or deny cookies. If a visitor rejects our cookies they may still use our site.

Our server uses Secure Socket Layer (SSL) encryption to protect credit card and other information submitted via the forms on this site. SSL is the industry standard security protocol. All off-line information is securely stored and is accessible only by authorized staff.

This site contains links to other sites. We are not responsible for the privacy practices of sites not owned by St. Jude Children’s Research Hospital or ALSAC. We encourage our visitors to be aware of when they leave our site and to read the privacy statement of any site that collects personally identifiable data.

Any changes to our privacy policy will be posted on all sites owned by St. Jude Children’s Research Hospital or ALSAC.

St. Jude Children’s Research Hospital will discontinue contact with any person upon oral or written request.  Write: St. Jude Children’s Research Hospital, Attn: Donor Services, 501 St. Jude Place, Memphis, TN  38105. Or phone 1-800-822-6344, or e-mail donors@stjude.org .

If you have any questions about St. Jude Children’s Research Hospital, ALSAC, or our privacy policy, please feel free to contact us at:

St. Jude Children’s Research Hospital
Public Relations
332 N. Lauderdale Street
Memphis, TN 38105
(901) 495-3306
privacy@stjude.org

ALSAC
Communications
501 St. Jude Place
Memphis, TN 38105
privacy@stjude.org
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® Copyright 2008 St. Jude Children's Research Hospital, a not-for-profit, section 501 (c)(3) corporation
St. Jude Children's Research Hospital is internationally recognized for its pioneering work in finding cures and saving children with cancer and other catastrophic diseases. St. Jude is the first and only pediatric cancer center to be designated as a Comprehensive Cancer Center by the National Cancer Institute. Founded by late entertainer Danny Thomas and based in Memphis, Tenn., St. Jude freely shares its discoveries with scientific and medical communities around the world. St. Jude is the only pediatric cancer research center where families never pay for treatment not covered by insurance. No child is ever denied treatment because of the family's inability to pay. St. Jude is financially supported by ALSAC, its fundraising organization. For more information, please visit www.stjude.org.